Students completing this certificate will acquire principles of effective leadership, including leadership styles and Robert’s Rules of Order, a high level of effective communication, conflict resolution, team-building and community service and networking skills.

Program Outcomes

• Demonstrate leadership skills and be able to function effectively as a leader.
• Function as an effective group member.
• Use critical thinking to inform strong decision-making skills.

Career Opportunities

Upon successful completion of this certificate, students will be prepared for employment in the following jobs: entry-level employment in customer service, in retail positions, in office positions and in political advocacy.

Program Requirements 

The Skill Certificate of Achievement requirements include completion of the certificate courses with a “C” or better grade in each course.